Business Model Canvas for Government ICT

Over the last few years we’ve spent time modifying the Business Model Canvas for use in the design and development of government systems. For those of you unfamiliar with the Business Model Canvas it is a strategic management tool that creates a shared language for describing, visualizing and assessing business models. The principles used by the Business Model Canvas provide a useful framework for government ICT projects which are notorious for high rates of failure with reports of 70%-80% rates of failure. However the Business Model Canvas was developed for the needs of business. We have spent several years modifying and battle testing the Government Business Model Canvas for use in the government context.

How to Design Government Architectures for Change

bird's-eye view of sitting on bench while discussion

Government information systems in the Pacific are too often ‘built to last’ rather then ‘built for change’, which is the real requirement for them to be.

The traditional approach has been to build very tight vertically integrated systems. This has created unintended ripple effects that cascade across the system whenever a change is made. So what typically should have been a simple update of a business policy, process change or business rules requiring a few hours’ work often times turns into a complex, bureaucratic and code-intensive process that instead takes months of tedious effort to implement. 

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