Turnkey e-Government Platform

What is the OODA Loop?

June 3, 2022 by Ano Tisam

The OODA loop (Observe, Orient, Decide, Act) is a strategic framework for decision making. It was a concept developed by USAF Colonel John Boyd, and was first presented in his briefing “Destruction and Creation”. We use it in our consultancy practice to assess whether an organisation has in place the appropriate frameworks (how they think about things) and methods (how they do things) to guide their decision making. It is used as a decision making troubleshooting tool.

Why open government data is good?

June 2, 2022 by Ano Tisam

Data that is public by default, accessible, discoverable, and usable fuels entrepreneurship, innovation, and scientific discovery – all of which improve citizens’ lives, increases economic growth and contributes significantly to job creation and innovation.

How do I measure the success of IT Projects?

June 9, 2022June 1, 2022 by Ano Tisam

Too often I see performance metrics geared around the implementation of the technology. This makes no sense because the goal of implementing technology is typically to improve a process or system. So why is the implementation of the technology being measured instead of the improvement of the process?

What is the process mapping canvas?

June 1, 2022 by Ano Tisam

A Process Mapping Canvas is a tool we developed that helps us quickly map out a process in a group setting. It helps the group understand who is doing what in a specific process. This gives us a baseline of who the stakeholders of the process are, what is it that they do and what the how complex and large the process is.

Why the lack of process documentation creates a mess?

June 1, 2022 by Ano Tisam

The lack of process documentation means you can’t improve a process without defining it as it stands now. Without a map of where you are, how can you plot a course to where you want to go?

How does IT and Business Process Fit Together?

June 1, 2022 by Ano Tisam

The adoption of IT means that an organisations existing paper based processes must be changed. This is because the adoption of IT presents new opportunities that should be leveraged and also new risks that need to be mitigated

Why do process improvement initiatives fail?

June 1, 2022 by Ano Tisam

Why do process improvement initiatives fail?
1. Lack of Support and Leadership by Upper Management
2. Lack of Professional Development or Training
3. Poor Focus and Prioritisation
4. Implementing the Wrong Tools
5. Poor Employee Engagement

How to Ensure Process Improvement Initiatives Succeed?

June 1, 2022June 1, 2022 by Ano Tisam

Less than half of all process improvement initiatives are successful. And when they fail people become wary and cynical about process in general. And that makes it even harder the next time you try process improvement. But there are some obvious pitfalls to avoid.

What are the pitfalls to watch out for when mapping a process?

June 1, 2022 by Ano Tisam

We look at the most typical process pitfalls and how to avoid them.

How to draw a simple process map?

June 1, 2022June 1, 2022 by Ano Tisam

Søren Pommer demonstrates how to draw a simple process map, and why keeping it simple can be very beneficial to your organisation. A process map helps us understand who is doing what in a specific process. This gives us a baseline of who the stakeholders are and what it is that they do within a … Read more