What is innovation accounting and how does it help manage innovation?

‘Innovation Accounting’ is a loose term for the idea that organisations need new metrics to manage innovation, the dominant competitive force driving value today. After building a few government as a service platforms the only thing I’ve seen reliably produce valuable innovation is intentional and consistent experimentation. Increasingly many teams are practicing some form of … Read more

Innovation Options: A tool for governments to help structure Investments into Innovation

Innovation is a key driver of economic growth and social progress, and governments around the world are increasingly looking for new ways to encourage innovation and investment. One emerging tool that is gaining attention is innovation options, a financial instrument that provides a financial incentive for private sector partners to invest in new technologies or … Read more

Staying Connected to Reality in E-Government: Moving Beyond Spreadsheets and Consultants for Public Sector Managers

Public sector managers have a lot on their plate, and it’s easy to get lost in the data, spreadsheets, and consultants that are supposed to help them make decisions. However, relying solely on these can lead to a distorted view of reality, and managers may find themselves making decisions that are based on incomplete information. … Read more

What is a workshop session plan and why are they so important?

A workshop session plan is a detailed plan that outlines the goals, objectives, activities, materials, and resources needed for a specific workshop or training session. It includes a step-by-step guide for facilitators to follow during the workshop, ensuring that the session runs smoothly and participants achieve the desired outcomes. A well-crafted workshop session plan helps to keep everyone on track, engaged, and focused on the goals of the session. It can also serve as a reference for future workshops and training sessions.

What is a software factory?

The software factory approach can be applied to delivering Government as a Service (GaaS) web applications by streamlining the development process, automating manual processes and reducing the need for manual coding. Automated development tools and integrated development environments (IDE) can be used to create high-quality web applications that are cost-effective, reliable and securely protected from external threats. The software factory approach can also be used to ensure standardization of code and ensure development teams adhere to best practices. Automated tests and continuous integration can also be used to speed up the deployment process and reduce time-to-market.

How do you develop solutions using a Value Chain Map?

To figure out how to solve a problem, we must first understand what components we need to make up the solution and how can we apply and at what levels. To do this we will need to create a shared understanding of what makes up the solutions for each of the pain points identified by stakeholders in a process.

How to identify issues using an Empathy Map?

To figure out how to improve a process, we must first understand what issues/problems/pain points each stakeholder that is involved in the process faces. To do this we will need to create a shared understanding of what the issues are for each stakeholder involved in the process. An Empathy Mapp helps us build this shared understanding.