What is the OODA Loop?

OODA Loop

The OODA loop (Observe, Orient, Decide, Act) is a strategic framework for decision making. It was a concept developed by USAF Colonel John Boyd, and was first presented in his briefing “Destruction and Creation”. We use it in our consultancy practice to assess whether an organisation has in place the appropriate frameworks (how they think about things) and methods (how they do things) to guide their decision making. It is used as a decision making troubleshooting tool.

What is the Governance Cube?

We developed a framework called the governance cube a few years ago to help multi disciplinary teams build a common understanding of government systems. It looks at government systems as having 3 dimensions. These dimensions are:

Governance Domain: these are the places where constraints can be imposed on a system to influence the behaviour of the entities operating within it;

Governance Functions: these are the tasks that are carried out by governments to ensure the entities adhere to the rules;

Governed Entities: these are the entities whose behaviour we are trying to govern.

What is systems thinking?

Systems thinking is a holistic approach to thinking that breaks down larger systems into their individual parts. It focuses on the way that these individual parts interrelate with each other in the context of larger system. The 3 key concepts of systems thinking are: All systems are composed of inter-connected parts. The connections cause behaviour of one part to affect another. All parts are connected.

What is design thinking?

Design thinking is a process for solving problems in creative ways. Design thinking is centered around how people naturally operate. It encourages organizations to focus on the people they’re creating for and this tends to lead to better products, services, and internal business processes.

What is Visual Thinking?

We prioritise Visual Thinking over Report Writing for doing work. To do this we organise teams to work in groups to develop sketches. Sketching is a fundamental tool that allows teams to quickly develop and communicate ideas. Sketching means different things to different people. Sketches are used for visual thinking and idea development. Sketching is … Read more

How we use Visual Thinking approaches in designing e-Government

The Problem Traditional approaches to system design don’t work well for complex e-government projects. There tends to be a lot of time and effort spent planning and designing systems based on unvalidated assumptions. There is a tendency to try to do too much and given the sheer size, scope and complexity of government systems, this is … Read more

Business Model Canvas for Government ICT

Over the last few years we’ve spent time modifying the Business Model Canvas for use in the design and development of government systems. For those of you unfamiliar with the Business Model Canvas it is a strategic management tool that creates a shared language for describing, visualizing and assessing business models. The principles used by the Business Model Canvas provide a useful framework for government ICT projects which are notorious for high rates of failure with reports of 70%-80% rates of failure. However the Business Model Canvas was developed for the needs of business. We have spent several years modifying and battle testing the Government Business Model Canvas for use in the government context.