What is a software factory?

The software factory approach can be applied to delivering Government as a Service (GaaS) web applications by streamlining the development process, automating manual processes and reducing the need for manual coding. Automated development tools and integrated development environments (IDE) can be used to create high-quality web applications that are cost-effective, reliable and securely protected from external threats. The software factory approach can also be used to ensure standardization of code and ensure development teams adhere to best practices. Automated tests and continuous integration can also be used to speed up the deployment process and reduce time-to-market.

How to identify issues using an Empathy Map?

To figure out how to improve a process, we must first understand what issues/problems/pain points each stakeholder that is involved in the process faces. To do this we will need to create a shared understanding of what the issues are for each stakeholder involved in the process. An Empathy Mapp helps us build this shared understanding.

What is the OODA Loop?

OODA Loop

The OODA loop (Observe, Orient, Decide, Act) is a strategic framework for decision making. It was a concept developed by USAF Colonel John Boyd, and was first presented in his briefing “Destruction and Creation”. We use it in our consultancy practice to assess whether an organisation has in place the appropriate frameworks (how they think about things) and methods (how they do things) to guide their decision making. It is used as a decision making troubleshooting tool.