Ano Tisam 
Data that is public by default, accessible, discoverable, and usable fuels entrepreneurship, innovation, and scientific discovery – all of which improve citizens’ lives, increases economic growth and contributes significantly to job creation and innovation.
Too often I see performance metrics geared around the implementation of the technology. This makes no sense because the goal of implementing technology is typically to improve a process or system. So why is the implementation of the technology being measured instead of the improvement of the process?
A Process Mapping Canvas is a tool we developed that helps us quickly map out a process in a group setting. It helps the group understand who is doing what in a specific process. This gives us a baseline of who the stakeholders of the process are, what is it that they do and what the how complex and large the process is.
The lack of process documentation means you can’t improve a process without defining it as it stands now. Without a map of where you are, how can you plot a course to where you want to go?
The adoption of IT means that an organisations existing paper based processes must be changed. This is because the adoption of IT presents new opportunities that should be leveraged and also new risks that need to be mitigated
Why do process improvement initiatives fail?
1. Lack of Support and Leadership by Upper Management
2. Lack of Professional Development or Training
3. Poor Focus and Prioritisation
4. Implementing the Wrong Tools
5. Poor Employee Engagement
Less than half of all process improvement initiatives are successful. And when they fail people become wary and cynical about process in general. And that makes it even harder the next time you try process improvement. But there are some obvious pitfalls to avoid.
We look at the most typical process pitfalls and how to avoid them.
Søren Pommer demonstrates how to draw a simple process map, and why keeping it simple can be very beneficial to your organisation. A process map helps us understand who is doing what in a specific process. This gives us a baseline of who the stakeholders are and what it is that they do within a … Read more
Business process mapping refers to activities involved in defining what a business entity does, who is responsible, to what standard a business process should be completed, and how the success of a business process can be determined. Why is process mapping important? Process maps help to gain insight into how processes work—and also how well they … Read more