Vital Records Management: Why Birth, Death and Marriages are vital?

In developing countries like those in the Pacific, births, deaths, and marriages records are critical for governments to be able to effectively formulate policies and plans. These records are absolutely critical to helping governments estimate population growth rates, track health outcomes, and inform social welfare policies. For instance, data on maternal and child health outcomes can be used to guide public health programs, while information on family formation and dissolution can help to inform social welfare policies and programs.

Online application for birth certificate

In addition, birth, death, and marriage records can also be important for economic planning in developing countries. For example, data on the size and composition of the labor force can help governments to identify areas where investment in education and training may be needed, or where policies to encourage immigration or increase retirement age may be necessary.

In many Pacific Island countries, where resources are limited, accurate data on births, deaths, and marriages can be difficult and costly to capture, store and analyse. This is especially true when the data is captured manually using paper based systems as opposed to digitally. This tends to be a time-consuming, inefficient process and puts a lot of pressure on staff who are responsible for processing the applications, leading to delays and errors in the recording and management of these vital records. For example, in some countries, birth registration rates are as low as 50%, which can lead to difficulties in accessing healthcare, education, and other essential services.

Online records management

E-Birth, E-Marriage & E-Death Management Information System

This is where a Government as a Service (GaaS) applications that streamlines the capture, storage and analysis of these vital records is so critical. At GovCrate we realised that this was an critical issue for the Pacific Island Countries. That is why we developed a turnkey GaaS platform that would allow governments to quickly implement an e-Birth, e-Marriage and e-Death solution. The application can help to solve many of the problems associated with manual systems for managing Births, Deaths, and Marriages. Here are some of the key features of such an application:

  1. Online registration: Citizens can register births, deaths, and marriages online, eliminating the need for them to physically travel to and queue up at government offices to do so.
  2. Electronic Approval and Issuance: The application can allow government staff who are responsible for processing applications to approve and issue certificates electronically.
  3. Automated record-keeping: The application can automatically record and manage vital events, reducing the risk of errors and delays.
  4. Data analytics: The application can provide valuable data analytics to government officials, allowing them to make informed decisions about resource allocation and service delivery.
  5. Secure storage: The application can ensure secure storage of vital records, making it easier for citizens to access their own records when needed.
  6. Encrypted Storage: The application can encrypt vital records both at rest and in transmission.
Smart Forms streamline the data capture process by reducing the back and forth between applicants and government staff.

Benefits for stakeholders

The benefits of implementing a GaaS application for Births, Deaths, and Marriages are many and varied, and would be felt by a range of stakeholders, including:

  1. Citizens: Citizens would benefit from a more efficient and convenient system for registering vital events, reducing the need for them to take time off work or travel long distances to government offices.
  2. Businesses: Businesses would benefit from a more reliable and accurate system for verifying the identity of customers, reducing the risk of fraud and improving customer service.
  3. Government ICT departments: Government ICT departments would benefit from a more streamlined and secure system for managing vital records, reducing the risk of data breaches and improving data quality.
  4. Public servants: Public servants would benefit from a more efficient and effective system for managing Births, Deaths, and Marriages, reducing their workload and allowing them to focus on other important tasks.
  5. Politicians: Politicians would benefit from the ability to make data-driven decisions about resource allocation and service delivery, leading to more effective and efficient government services.
Every application is issued an Application No. that makes tracking of applications easy to find. This is especially important for retrieving records especially as the database grows over time.


In conclusion, the implementation of a GaaS application using the GovCrate platform for managing Births, Deaths, and Marriages is critical for developing countries like those in the Pacific Islands. Such an application would provide a range of benefits for citizens, businesses, government ICT departments, public servants, and politicians, making it easier and more efficient to manage these vital events. As technology continues to advance, it is important that governments around the world embrace the opportunities presented by digital solutions to improve public services for their citizens.

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