With traditional, manual paper based processes, there is often a lack of transparency and accountability. This can provide a channel for corrupt practices to occur. However by digitalizing processes, governments can make it much harder for corruption to go unchecked.
Digitalization efforts aid governments in introducing traceability and auditability into processes and activities, such as the issuing of permits and payments, thus creating greater visibility and oversight. This helps to deter and prevent misconduct from taking place.
By digitizing services and allowing for the public to access these services online, it minimizes the need for in-person interactions between administrators and the public. This removes the opportunity for bribery and other potential corrupt activities to take place.
By giving the public access to online government services, it also increases engagement with the public. Having a more engaged citizenry creates greater accountability, ensuring that public officials are held responsible for their actions.
Overall, digital transformation can help to ensure that every process is efficient and robust, reducing the risk of corruption and increasing the trust of citizens in their government. By automating and digitizing processes, it is much harder for fraudulent activity to go undetected, ensuring that governments are run transparently and efficiently.
One of the key features we’ve implemented in our Govcrate platform is an audit trail feature that automatically logs when records were created, when they were updated, when they were looked at and who’s been doing what in the system. This ensures the system can be audited at anytime.