In a typical organisation there are thousands of transactions that follow one process or another. To keep track of it all, modern organisations are now beginning to adopt information technology (IT). IT manages the vast amount of data generated by our transactions. Together the hardware and software that make up the IT systems support the processes.
However the adoption of IT within an organisations means that existing paper based processes must be changed. This is because the adoption of IT presents new opportunities that should be leveraged and also new risks that need to be mitigated.